Job Opportunities

The Shaw Festival is committed to ensuring a professional work environment where all employees are treated equally with respect to all conditions of employment.


Manager, Annual Fund

The Shaw Festival requires a Manager, Annual Fund. Reporting to the Director of Development, the Manager, Annual Fund will work with the Director to develop the strategies required to achieve success in generating support through the cultivation, retention, solicitation, acquisition, recognition and stewardship of prospects and donors as they relate to the Governors Council annual fund and major donors.

You will be responsible for implementation of the program: building, monitoring and meeting budget targets; managing two full-time staff; setting and reaching annual goals; producing program materials. In addition, you will be assigned a complement of major donors to cultivate, solicit and steward for gifts to support special projects and campaigns. This role is ideal for individuals who are self-directed self-starters and are pro-active individuals who thrive in a fast-paced work environment.

If you have a minimum of five years experience in annual fundraising campaigns, preferably within an arts and cultural setting; a successful track record in managing an annual giving program and securing gifts in the range of $10,000 and above; experience managing staff within a development department; a creative thinker with exceptional oral and written presentation skills; the ability to inspire others to achieve outstanding results; post secondary education in a related field, CFRE certification an asset, and are looking for the next step In your career – please submit your cover letter and resume prior to April 28 to:

The Shaw Festival Theatre, Canada
10 Queen’s Parade
Niagara on the Lake, ON L0S 1J0
Attn: Director, Human Resources
Email: dlg@shawfest.com

We thank all applicants in advance, however, only those selected for an interview will be contacted.


Manager, Box Office

Reporting directly to the Senior Manager, Ticketing and Analytics, and indirectly to the Director of Marketing, Communications & Sales, the Manager, Box Office will manage the day to day operations of the Box Office. This position will assume key duties and projects that will strengthen and support the Box Office staff with training, incentive programs and performance management.

Responsibilities:

• Manage daily operations of Box Office
• Develop and maintain a positive and proactive culture within the Box Office team
• Ensure Box Office revenue goals of the Shaw Festival are met through innovative and inspiring programs using experience in areas of upselling
• Develop and maintain sales recognition and incentive programs and budgets for ticketing staff
• Respond to patron concerns and inquiries in an efficient and customer centric fashion
• Facilitate the education of sales staff on our theatrical productions and artistic elements, company programs, destination, regional partners and resources
• Coordinate all outbound ticketing related communications
• Provide oversight of maintenance of staff information and resources

Skills and Experience Required:

• Excellent customer service and communication skills. Professional, diplomatic, and sincere.
• Excellent oral and written communication skills
• Strong organizational and administrative skills with a great attention to detail
• Ability to multi-task
• Demonstrated computer proficiency and a working knowledge of the Internet, Word, E-mail and Excel. A working knowledge of Tessitura is a definite asset.
• Experience in managing staff is required
• Experience and or interest in a professional arts organization
• Completed post-secondary education in a related field or equivalent education and experience
• Previous experience in an inbound ticketing environment an asset

If you meet the above requirements and are interested in joining our keen Sales Team, submit your cover letter and resume prior to April 25 at 5pm to:
Dianne Gibbs, Director Human Resources: dlg@shawfest.com

We thank all applicants in advance, however, only those selected for an interview will be contacted.


Kitchen Counter-Prep Positions
April to October 2014

(Available immediately)

The Shaw Festival Theatre is seeking kitchen counter/prep staff, up to 35 hours/week in the on-site staff dining/catering facility. Candidates must be able to work days, afternoons, evenings and weekends until October.

Superior customer service skills, a keen desire to learn and be able to work independently and as a member of a team are essential. Applicants should be flexible, patient and have the ability to juggle multiple tasks while maintaining a professional, positive attitude. Kitchen or counter service experience an asset as well as experience on cash and the ability to lift up to 25 lbs.

If you are excited about working for and contributing to the success of the Shaw Festival, forward your cover letter and resume prior to April 24.

The Shaw Festival Theatre, Canada
10 Queen’s Parade
Niagara on the Lake, ON L0S 1J0
Attn: Director, Human Resources
Email: dlg@shawfest.com

We thank all applicants in advance, however, only those selected for an interview will be contacted.


Kitchen Counter-Prep Positions
April to October 2014

(Available immediately)

The Shaw Festival Theatre is seeking kitchen counter/prep staff, up to 35 hours/week in the on-site staff dining/catering facility. Candidates must be able to work days, afternoons, evenings and weekends until October.

Superior customer service skills, a keen desire to learn and be able to work independently and as a member of a team are essential. Applicants should be flexible, patient and have the ability to juggle multiple tasks while maintaining a professional, positive attitude. Kitchen or counter service experience an asset as well as experience on cash and the ability to lift up to 25 lbs.

If you are excited about working for and contributing to the success of the Shaw Festival, forward your cover letter and resume prior to April 24.

The Shaw Festival Theatre, Canada
10 Queen’s Parade
Niagara on the Lake, ON L0S 1J0
Attn: Director, Human Resources
Email: dlg@shawfest.com

We thank all applicants in advance, however, only those selected for an interview will be contacted.


General Auditions

August – September

The Shaw Festival conducts general auditions in Toronto each year, usually between August and September. If you are interested in being considered please send a photo and resume to:

General Auditions
Shaw Festival
Box 774
Niagara-on-the-Lake, On
L0S 1J0

We thank all applicants in advance, however, only those selected for an interview will be contacted.