Accessibility - Shaw Festival Theatre


Festival Theatre

The Festival Theatre orchestra seating is at street level. If you have mobility issues, wheelchair-accessible seating is available at the back of the orchestra and note there is a long flight of stairs leading to the front of the orchestra section. The balcony section is up three flights of stairs (a total of 40 steps) with NO ELEVATOR ACCESS. Once inside the balcony there are a few stairs down to your seat. Wheelchair-accessible washrooms are available on the street level at the Festival Theatre.

Court House Theatre

Please be advised that the Court House Theatre does NOT have special access seating. If you have mobility issues, note that from the theatre entrance there is a long flight of stairs (26 steps) to access the theatre lobby. The Court House Theatre has an elevator up to the auditorium entrance; however, there is another set of steps to enter the theatre and then inside there is a series of stairs leading to all seats.

There are NO wheelchair-accessible washrooms available at this theatre.

Royal George Theatre

If you have mobility issues, the Royal George Theatre features special access seating available upon request. The Royal George orchestra level seating is four steps above street level. There is also a flight of stairs (14 steps) up to the balcony and another small flight of stairs to your seats. Access to the basement bar and lounge can only be reached by going down 17 steps (NO ELEVATOR ACCESS). New at the Royal George: an automatic wheelchair lift located near the front entrance doors. Ask staff for assistance to use the lift. A wheelchair-accessible washroom is behind the retail store next door to the Royal George Theatre, accessible only from outside the shop.

We ask patrons using wheelchairs to arrive at least 30 minutes prior to the performance for assistance.

Jackie Maxwell Studio Theatre

The Jackie Maxwell Studio Theatre has special access seating and wheelchair-accessible washrooms are available. If you have mobility issues, please be aware that inside the Maxwell Studio Theatre there is a flight of stairs to reach most seats.

We would like everyone’s visit to the theatre to be enjoyable, memorable and accessible.

When booking tickets, let the Box Office know if we can offer any assistance during your visit and please arrive at least 30 minutes prior to the performance.

For more information about accessibility throughout the Niagara Region, visit

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