Careers at The Shaw - Shaw Festival Theatre

Jeff Meadows backstage
Careers at
The Shaw
Food & Beverage - Usher and Parking Staff


The Audience Services department will be interviewing staff interested in fulfilling shifts in the role of Food & Beverage – Usher and Parking. The prospective candidates will have a working knowledge of Food and Beverage and Front-of-House at the Shaw Festival.

Reporting to the Senior Manager, Audience Services and Facilities, the Food and Beverage Manager and the Front-of-House Manager, these positions will provide key support with the daily operations of the Food and Beverage and Front-of-House departments by greeting and serving patrons. Successful candidates will have the ability to demonstrate maturity and participate in a positive and healthy team environment that supports a style of service that is professional, friendly, accessible and hassle-free. Key duties will include: applying the Audience Sales and Services values (i.e. communication, respect, adaptability and unity) when interacting with all patrons and co-workers, maintaining a consistently positive attitude and work attendance that is punctual, ready and willing.

Food and Beverage staff greet and serve food and beverage items, including alcoholic beverages, to patrons attending performances as well as buffets and special events.

Ushers and Parking staff greet, assist and provide direction to patrons attending performances.

Excellent communication and interpersonal skills is expected and successful candidates must be flexible and patient, with the ability to juggle multiple tasks, handle cash transactions and problem solve while maintaining a professional, positive working environment.

Evening and weekend work is required. Hours of work are determined by performance schedules.

If you can meet these requirements and are excited about the role, we look forward to receiving a cover letter and resume expressing your interest prior to April 24, 2017 to:

Shaw Festival Theatre
10 Queen’s Parade
Niagara on the Lake, On L0S 1J0
Attn: Director Human Resources

We thank all applicants in advance for their interest, however, only those selected for an interview will be contacted.

Thank you for your interest in the Shaw Festival.

As one of the world’s leading theatre companies, The Shaw is dedicated to increasing diversity and inclusion in our audiences, our programs, and in all of our hiring for staff, artists, and recruiting of board members. The Shaw is committed to a future when our theatres are inclusive of all peoples, fully reflective of our diverse communities.

As such, the Shaw Festival is an equal opportunity employer committed to a barrier free recruitment and selection process.

In accordance with Accessibility for Ontarians with Disabilities Act (AODA), please advise Human Resources if you require an accommodation throughout the recruitment process. We will be happy to assist.

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