Careers at The Shaw - Shaw Festival Theatre

Careers at
The Shaw
Administrative Assistant

Administrative Assistant

Development Department
Full-time Position

The Administrative Assistant reports to the Associate Director, Development and works closely with all Development department staff. The position is responsible for providing a wide range of service support for the Department.

The successful candidate will possess the following:

  • Strong organizational skills and time management
  • Attention to detail, accuracy when dealing with patron’s information
  • Ability to work with others on the Development Team as well as self-directed
  • Excellent interpersonal and communication skills (both oral and written)
  • A professional demeanor and experience/ability in dealing with discerning patrons
  • Experience in Microsoft Office – Word, Excel, Powerpoint, etc. – and Adobe and Tessitura ideally
  • An appreciation for the arts and for theatre

 Primary duties will be:

  • Providing administrative support to the Director of Advancement and Associate Director of Development, including assisting with general department correspondence
  • Assisting with the daily processing of gifts and tax receipts for gifts to support the timely and accurate processing of donations
  • Handling ticket sales to donors and assisting with special requests from senior administration or other ticket requests as required
  • Maintaining and updating donor records in Tessitura
  • Assisting with donation accounting and receipting issues
  • Coordinating the merging and printing of gift acknowledgement/solicitation letters
  • Providing support for preparation of seat notes
  • Other duties as required

Secondary duties include:

  • Assisting with the provision of service and hospitality to donors during intermission – Members Terrace and the Patron’s Lounge
  • Assisting with preparation for special events, including Openings, as required

 Hours of Work:

  • The basic work week will total 35 hours
  • Monday to Friday 9:00 a.m. to 5:00 p.m.
  • Some evenings and week-ends may be required for special events

Interested candidates should send their cover letter and resume prior to November 22, 2017 to:

Shaw Festival Theatre, Canada
10 Queen’s Parade
Niagara-on-the-Lake, ON
L0S 1J0

Attention: Director, Human Resources

We thank all applicants in advance for their interest, however, only those selected for an interview will be contacted.

Thank you for your interest in the Shaw Festival.

As one of the world’s leading theatre companies, The Shaw is dedicated to increasing diversity and inclusion in our audiences, our programs, and in all of our hiring for staff, artists, and recruiting of board members. The Shaw is committed to a future when our theatres are inclusive of all peoples, fully reflective of our diverse communities.

As such, the Shaw Festival is an equal opportunity employer committed to a barrier free recruitment and selection process.

In accordance with Accessibility for Ontarians with Disabilities Act (AODA), please advise Human Resources if you require an accommodation throughout the recruitment process. We will be happy to assist.

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