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The Shaw Festival requires an Assistant Manager, Sales and Box Office to assist in managing the daily ticketing operations. Reporting to the Box Office Manager, and working closely with the Sales teams, the successful candidate will have the ability to foster a consistently positive and healthy team environment that supports professional customer service while ensuring that ticket and ancillary sales targets are met. Excellent leadership and interpersonal skills are essential and this position requires a proven ability to promote communication, respect, adaptability and unity.
Previous management or supervisory experience, post-secondary education or equivalent experience is required. Knowledge of a ticketing system, and experience in an Arts or non-profit environment is preferable. Call centre and customer service experience would be an asset. Evening and weekend work will be required.
If you meet the above requirements and are interested in this position please forward your cover letter and resume prior to Friday, February 23, 2018 at 5:00 pm.
Director Human Resources
We thank all applicants in advance for their interest, however, only those selected for an interview will be contacted.
As one of the world’s leading theatre companies, The Shaw is dedicated to increasing diversity and inclusion in our audiences, our programs, and in all of our hiring for staff, artists, and recruiting of board members. The Shaw is committed to a future when our theatres are inclusive of all peoples, fully reflective of our diverse communities.
As such, the Shaw Festival is an equal opportunity employer committed to a barrier free recruitment and selection process.
In accordance with Accessibility for Ontarians with Disabilities Act (AODA), please advise Human Resources if you require an accommodation throughout the recruitment process. We will be happy to assist.