Careers at The Shaw - Shaw Festival Theatre

Box Office Representatives Food & Beverage - Usher and Parking Staff Director's Project General Auditions

SEASONAL POSITIONS – AUGUST TO OCTOBER 2017

The Shaw Festival is seeking seasonal full-time (35+ hrs) Ticket Sales Representatives. The role of the Ticket Sales Representatives is to develop and strengthen patron relationships and provide information about The Shaw and the many products it offers. Representatives will be responsible for reaching sales goals in our box office while maintaining excellent customer service.

Successful candidates will possess excellent communication skills, patience and a genuine interest in and passion for the Arts. Candidates should have a keen desire to learn and work in a professional and positive environment. Computer literacy is required. Previous experience with inbound phone sales an asset.

Shifts include day, evening and weekend hours commencing in July until end of October. If you are excited about working for and contributing to the success of the Shaw Festival, forward your cover letter and resume prior to September 22, 2017.

Shaw Festival Theatre
10 Queen’s Parade
Niagara on the Lake, On L0S 1J0
Attn: Director Human Resources
Email: dlg@shawfest.com

We thank all applicants in advance for their interest, however, only those selected for an interview will be contacted.

AUGUST TO OCTOBER 2017

The Audience Services department will be interviewing staff interested in fulfilling shifts in the role of Food & Beverage – Usher and Parking. The prospective candidates will have a working knowledge of Food and Beverage and Front-of-House at the Shaw Festival.

Reporting to the Senior Manager, Audience Services and Facilities, the Food and Beverage Manager and the Front-of-House Manager, these positions will provide key support with the daily operations of the Food and Beverage and Front-of-House departments by greeting and serving patrons. Successful candidates will have the ability to demonstrate maturity and participate in a positive and healthy team environment that supports a style of service that is professional, friendly, accessible and hassle-free. Key duties will include: applying the Audience Sales and Services values (i.e. communication, respect, adaptability and unity) when interacting with all patrons and co-workers, maintaining a consistently positive attitude and work attendance that is punctual, ready and willing.

Food and Beverage staff greet and serve food and beverage items, including alcoholic beverages, to patrons attending performances as well as buffets and special events.

Ushers and Parking staff greet, assist and provide direction to patrons attending performances.

Excellent communication and interpersonal skills is expected and successful candidates must be flexible and patient, with the ability to juggle multiple tasks, handle cash transactions and problem solve while maintaining a professional, positive working environment.

Evening and weekend work is required. Hours of work are determined by performance schedules.

If you can meet these requirements and are excited about the role, we look forward to receiving a cover letter and resume expressing your interest prior to September 22, 2017 to:

Shaw Festival Theatre
10 Queen’s Parade
Niagara on the Lake, On L0S 1J0
Attn: Director Human Resources
Email: dlg@shawfest.com

We thank all applicants in advance for their interest, however, only those selected for an interview will be contacted.

The announcement of Kate Hennig as the incoming Associate Artistic Director at the Shaw Festival is an exciting development for the company. In order to give Kate and Tim Carroll a chance to discuss and evolve the Directing program we have decided to suspend the application process for the program for one more year.

The program will remain in existence but it will be reformulated to meet the creative goals of Tim Carroll’s vision for the company. If you have any questions please contact Kate Hennig at khennig@shawfest.com.

Please check back June 2018 for information regarding 2019 Season auditions.

Thank you for your interest in the Shaw Festival.

As one of the world’s leading theatre companies, The Shaw is dedicated to increasing diversity and inclusion in our audiences, our programs, and in all of our hiring for staff, artists, and recruiting of board members. The Shaw is committed to a future when our theatres are inclusive of all peoples, fully reflective of our diverse communities.

As such, the Shaw Festival is an equal opportunity employer committed to a barrier free recruitment and selection process.

In accordance with Accessibility for Ontarians with Disabilities Act (AODA), please advise Human Resources if you require an accommodation throughout the recruitment process. We will be happy to assist.