Careers at The Shaw - Shaw Festival Theatre

Careers at
The Shaw
Membership Services Representatives

35 hours per week – year round must be available to work days, evenings and weekends

Each year, over 230,000 visitors from all over North American will experience outstanding theatre at the Shaw Festival, in beautiful Niagara-on-the-Lake.  If you have a passion for the Arts and sharing your theatre experiences, being part of the Membership Services team may be a good fit for you. The Membership Services Team develops and strengthens relationships with audience patrons and Shaw Festival Members. Representatives provide information about the importance of The Shaw and why patron support is so necessary in order to attract new members and upgrade current donors.


  • Responsible for soliciting donations through various fundraising campaigns in person, electronically and through telecommunications to achieve monthly campaign goals.
  • Successful candidates will possess excellent communication for patron and member interactions.
  • Strong computer skills, problem solving, a genuine interest in and passion for supporting the Arts is required.
  • Previous outbound call centre experience and fundraising skills are an asset.
  • Able to work in a team and individual environment when required.

Interested applicants should submit a cover letter and resume prior to February 1, 2021 to:

Shaw Festival Theatre, Canada
Att: Director Human Resources

We thank all applicants in advance for their interest, however, only those selected for an interview will be contacted.

Thank you for your interest in the Shaw Festival

As one of the world’s leading theatre companies, The Shaw is dedicated to increasing diversity and inclusion in our audiences, our programs, and in all of our hiring for staff, artists, and recruiting of board members. The Shaw is committed to a future when our theatres are inclusive of all peoples, fully reflective of our diverse communities.

As such, the Shaw Festival is an equal opportunity employer committed to a barrier free recruitment and selection process.

In accordance with Accessibility for Ontarians with Disabilities Act (AODA), please advise Human Resources if you require an accommodation throughout the recruitment process. We will be happy to assist.

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