Duty of Care - Shaw Festival Theatre

Actress on outdoor stage with red dress
Duty of Care
During your visit to the theatre, your well-being is top of mind. To that effect the Shaw Festival is committed to the following health and safety measures:


We can’t wait to welcome you to our 60th Season! We will leave the front row of our theatres off sale for now to allow a little extra distance between unmasked performers and our patrons.

Proof of vaccination is no longer required but, in accordance with advice from public health and out of an abundance of caution, the Shaw Festival will extend required mask use by all patrons until June 10. After this date, masking will be optional, but encouraged. 

Outdoors on Shaw grounds, the use of masks is not required, including during Outdoors @ The Shaw performances.

Risk: Attendees understand and agree that there is an inherent risk of exposure to COVID-19 in any public place where people are present. The Shaw works closely with public health experts to ensure all necessary and reasonable precautions are being met to reduce chances of exposure, but we ask you to please take what precautions you deem necessary to protect yourself and others and avoid attending any performance if you are presenting any symptoms.

The Shaw Festival has been awarded a Safe travels stamp, which is recognized globally for adopting proper, standardized health and hygiene protocols.

We require – for the safety of other patrons and our artists – that patrons who are unwell stay home and contact the Box Office to reschedule their visit to The Shaw. Exchange fees will be waived for all cases of illness. Please rest assured that the Shaw Festival also has the safety and well-being of its staff and artists at heart and has protocols in place to ensure this. All of our Retail, Front of House, Box Office and Food & Beverage staff will be wearing masks or face shields.

Kindly ensure we have a valid email address for you on file so that we may communicate with you quickly and efficiently. This includes our pre-show email sent to you prior to your visit which may contain additional useful and important information.

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